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Call Center Support

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MPHR Client
MPHR's customers are one of the big men in the technology village based in Duy Tan - Cau Giay and are doing business in the telecommunications field.
Job description

• Describe:

- Receive calls from customers using internet services, wired fixed line network, wifi and other products and services provided by the company.

- Consulting and answering customers information about products and services within the required scope.

- Other customer support tasks assigned.

• Time:

- Do the following shifts (one day off per week according to the management shift schedule):

Morning group:

- Ca morning: 7h-14h30

- Administrative work: 8h-15h30

- Ca + +: 9h-16h30

Afternoon group:

- Afternoon: 14h30 - 22h

- Afternoon 2: 15h - 22h30

- Afternoon: 16h - 23h30

Night shift: 22h - 7h the next day (divided by the number of agents)


- To be paid social insurance in accordance with the Labor Law;

- To participate in the cultural and artistic activities of the company;

- High salary level including basic salary + KPIs.

Job requirements

- Sex: male, female from 20 to 30 years old.

- Qualification: Graduated Intermediate or higher in majors in information technology, electronics and telecommunications.

- Voice: Requires a standard voice, no linguistic, do not speak the local voice.

- Skills: communication flexibility, confidence, experience is an advantage.

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General information

Applied position
Call Center Support

Working level
Fulltime staff

Working type
Under the contract of consultancy

Salary level
From 5-7 mil

Working place
Hà Nội

Degree Level
Vocational College

Non experience


MPHR Client

Email: anhnv@mphr.com.vn



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